Returns & Exchanges
Complete the form below to notify us of your return or request for an exchange.
You may also email us at info@joddio.com or contact us directly at (408) 634-9424.
Damaged, Flawed, or Defective Items
If the item(s) you received are damaged, flawed or defective in some way, you may return the item(s) for exchange or refund within 30 days of receiving the item(s). If returning flawed or defective item(s) for exchange, the replacement items will be shipped to you at no cost upon return of the item(s). If returning defective item(s) for a refund, the total cost of the item(s) plus applicable sales tax and shipping costs will be refunded upon return of item(s). We will provide you with a pre-paid, return shipping label upon receiving your return request.
Exchange
Unless the item is damaged, flawed, or defective as noted in above, items can not be exchanged for a different size or color.
If you would like a different size, color, or item, you may return the item for exchange within 30 days of receiving your order. Retuned items must be in unworn or unused condition. Additional shipping charges may apply.
Items No Longer Wanted
Garments are custom manufactured for the campaign, All sales are final. Unless the item is damaged, flawed, or defective as noted in above, items can not be returned for a refund.
If the purchased item(s) are no longer wanted, you may return the item(s) for a refund within 30 days of receiving your order. Unwanted items must be returned in unworn or unused condition. Your refund will reflect the amount paid plus applicable sales tax for the item(s) minus any shipping charges.
